With the advent of Meaningful Use, we were overwhelmed with even more history that needed to be in the chart a certain way so that reports could be run for compliance.
New patients took 20-30 minutes to room, with the nurse having to enter complete family, medical, surgical, and social histories in addition to allergies, medications, vitals, etc.
This, in turn, put a strain on the physician who had to wait an extended length of time, as well as make sense out of some of the handwritten explanations on the new patient history form. [...]
In January, we began working with the PatientLink staff on our initial intake patient history forms.
Although they provided us with a variety of preexisting forms, we chose to create our own. They could not have been more helpful.
In March, we started using the forms in our practice.
The simple bubble forms are so easy for patients to complete. The front desk then scans the forms into the record, and when the nurse rooms the patient, she simply downloads the entire history directly into the chart.
AMAZING!! The history is far more extensive, meets Meaningful Use requirements, and most importantly, saves 15-20 minutes rooming every new patient.
My clinical staff was so excited that finally there was something that made their lives easier! This process enhanced our workflow and made the process much smoother for the nurse, patient, and physician.
We are now in the process of developing forms for all of the specialties in our group. Even the CEO of our organization made a special trip to our clinic to see this awesome process.
He was very impressed by this innovative product that made such a difference in improving our workflow through the clinic.
Lyn Clements, Clinic Administrator, Integris Family Care Yukon